Refund Policy

UplinkHost operates on a transparent, pay-as-you-go hourly billing model. Since you are only billed for the resources you consume, traditional money-back guarantees do not apply. If you no longer wish to use a service, you can terminate it at any time to immediately stop further charges. Any unused funds remaining in your wallet may be eligible for a refund upon request.

• Domain name registrations and transfers.
• Additional IPs for VPS.
• SSL certificates and other third-party add-on services.
• Promotional credits or bonuses added to the wallet.

Refund requests must be submitted via a support ticket from your client area. A decision regarding your refund request will be made within 3-7 business days. Once approved, the timeframe for the funds to actually reflect in your account depends entirely on your original payment gateway and financial institution.

If your account is suspended or terminated for any reason, including a violation of our Terms of Service (e.g., spamming, hosting illegal content, abuse of resources), you will not receive any form of refund. All remaining wallet balances and active services will be strictly ineligible for a refund.